Customer service - Contact us

Visit our resource pages for more information

Shipping Information
Returns and Exchanges
Privacy Policy
Terms and Conditions

Live Chat

The fastest way to get help - click the 'Live Chat' box on the right side of the website to chat with a representative. NOTE: A representative may be assisting other customers and may NOT be available during regular business hours. However, someone will respond to your inquiry as soon as they become available. The 'Live Chat' option is for customers only - our Live Chat representatives are specifically qualified to assist with issues.

Call Toll Free

The Lifeguard Store: 1-800-846-7052
We're available 7:30am - 6pm Central Standard Time, Monday through Friday, and 9am - 1pm Saturdays.


The Swim Team Store: 1-224-676-0344
We're available 9am - 5pm Central Standard Time, Monday through Friday.

Commerical and Facility Equipment Inquiries

Contact Chris Kramp:

Swim Shops of the Southwest Regional Sales

Contact Aimee Schmitt:

New Custom Team Page Inquiries

Contact Team Sales:

Colleges and Universities: College Swim and Dive Teams

Contact Steve Paska:

Store Locations and Hours

You can find all of our store information on our Store Locations page.

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For any question about a product, an order

If a technical problem occurs on this website